Last updated: June 29, 2026

Introduction

Welcome to Monkey Wrench Plumbing (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.monkeywrenchutah.com.

Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out contact forms
Sign up for our marketing communications
Request a service quote
Communicate with us via email or phone

POLICY 1 – Personal Information

The personal information we collect may include:

Name
Email address
Phone number
Physical address
Service history
Any other information you choose to provide

POLICY 2 – Analytics and Automatic Data Collection

We use Google Analytics to collect certain information automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
Other usage statistics

Policy 3 – Using and Disclosing Personal Information

3.1 We will only use or disclose user personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes, such as:

To contact our users directly about products and services that may be of interest
Provide plumbing services
Respond to your inquiries
Send marketing communications
Improve our website and services
Analyze website usage
Comply with legal obligations

3.2 We will not use or disclose user personal information for any additional purpose unless we obtain consent to do so.

3.3 Messaging Terms & Conditions By providing your phone number to [Company Name] (“the Company”), you agree to receive SMS or MMS text messages from us. These messages may include:

Informational messages, such as appointment reminders, service updates, and account notifications.
Marketing messages, including promotional offers, new services, or special discounts – only if you provide prior express written consent.

Consent & Opt-In

By opting in (e.g., checking a box on our website, submitting a form, or texting a keyword), you consent to receive automated text messages from the Company.
Consent is not a condition of any purchase.
You authorize the Company to send messages to the number you provided, even if it is registered on a state or federal Do Not Call list.

Message Frequency Message frequency may vary depending on your interaction with us, but will generally be limited to a few messages per month.

Opt-Out You can opt out of receiving text messages at any time by replying STOP to any message. You will receive a final confirmation message to confirm your opt-out. After this, you will no longer receive messages from us unless you opt in again.

Help For help or more information, reply HELP to any message or email us at office@monkeywrenchutah.com.

Message & Data Rates Message and data rates may apply depending on your mobile carrier and plan.

Data Privacy Your phone number and opt-in data will be used only for the purposes outlined above and will not be sold or shared with third parties for marketing purposes.

Policy 4 – Marketing Communications

If you have opted in to receive marketing communications from us, you can opt out at any time by:

Clicking the “unsubscribe” link in our emails
Contacting us directly

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations
Professional advisors (e.g., lawyers, accountants)
Law enforcement when required by law

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Request information about how we use your data

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Phone: 385-351-5783
Text: 385-351-5783
Email: office@monkeywrenchutah.com