Last updated: February 6, 2025
Introduction
Welcome to Monkey Wrench Plumbing (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.monkeywrenchutah.com.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out contact forms
- Sign up for our marketing communications
- Request a service quote
- Communicate with us via email or phone
Personal Information
The personal information we collect may include:
- Name
- Email address
- Phone number
- Physical address
- Service history
- Any other information you choose to provide
Analytics and Automatic Data Collection
We use Google Analytics to collect certain information automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Other usage statistics
How We Use Your Information
We use the information we collect to:
- Provide plumbing services
- Respond to your inquiries
- Send marketing communications
- Improve our website and services
- Analyze website usage
- Comply with legal obligations
Marketing Communications
If you have opted in to receive marketing communications from us, you can opt out at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (e.g., lawyers, accountants)
- Law enforcement when required by law
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request information about how we use your data
Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Phone: 385-351-5783
Text: 385-351-5783
Email: office@monkeywrenchutah.com